Accessibility Statement

Last Updated: 2025-01-15

Our Commitment

StroomAI is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

WCAG 2.1 AA Compliance

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Our efforts include:

  • Providing alternative text for images and icons
  • Ensuring sufficient color contrast (minimum 4.5:1 for normal text)
  • Making all functionality keyboard accessible
  • Providing clear headings and structure
  • Ensuring forms are properly labeled
  • Making content readable and understandable
  • Ensuring predictable navigation and functionality
  • Providing error identification and suggestions

Current Accessibility Status

We are actively working to improve accessibility across our platform. Currently:

  • ✅ Most pages meet WCAG 2.1 AA standards
  • ✅ Keyboard navigation is supported throughout
  • ✅ Screen reader compatibility is implemented
  • ✅ Color contrast meets minimum requirements
  • 🔄 Ongoing improvements to form accessibility
  • 🔄 Video content accessibility (captions) in progress

We regularly audit our platform for accessibility issues and prioritize fixes based on impact and user feedback.

Known Accessibility Issues

We are aware of the following accessibility issues and are working to address them:

  • Some video content may lack captions (in progress)
  • Some complex data tables may be difficult to navigate with screen readers (improvements planned)
  • Some interactive elements may need additional ARIA labels (ongoing improvements)

If you encounter any accessibility barriers, please report them to us.

Assistive Technologies

Our platform is designed to work with common assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Voice recognition software
  • Keyboard-only navigation
  • Switch control devices

Keyboard Navigation

All functionality can be accessed using only a keyboard. Common keyboard shortcuts:

  • Tab: Navigate forward through interactive elements
  • Shift + Tab: Navigate backward
  • Enter/Space: Activate buttons and links
  • Arrow keys: Navigate within menus and lists
  • Escape: Close modals and menus

Reporting Accessibility Issues

We welcome feedback on accessibility. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Contact

Email: accessibility@stroomai.com

Please include: (1) The page or feature where you encountered the issue, (2) A description of the problem, (3) Your assistive technology (if applicable), (4) Your browser and operating system.

We aim to respond to accessibility inquiries within 5 business days and address critical issues within 30 days.

Accommodations Available

We are committed to providing reasonable accommodations to ensure equal access to our Service. Available accommodations include:

  • Alternative formats for documentation (upon request)
  • Extended support for account setup and onboarding
  • Customized interface adjustments (where technically feasible)
  • Assistance with navigation and feature discovery

To request accommodations, please contact us at accessibility@stroomai.com.

Third-Party Content

Our Service may include content or links to third-party websites and services. We are not responsible for the accessibility of third-party content. However, we strive to work with partners who share our commitment to accessibility.

If you encounter accessibility issues with third-party content, please let us know so we can work with our partners to improve accessibility.

Ongoing Improvements

Accessibility is an ongoing effort. We regularly:

  • Conduct accessibility audits using automated and manual testing
  • Review user feedback and accessibility reports
  • Train our development team on accessibility best practices
  • Test with assistive technologies
  • Update our platform to address identified issues

Accessibility Standards

We follow these accessibility standards and guidelines:

Contact Us

For accessibility-related questions or concerns:

StroomAI Accessibility Team
Email: accessibility@stroomai.com
Response Time: Within 5 business days

Updates to This Statement

We will update this Accessibility Statement as we make improvements. The "Last Updated" date at the top of this page indicates when this statement was last revised.