Terms of Service

1. Introduction

Welcome to StroomAI ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our biochemical nutrition analysis platform and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

2. Acceptance of Terms

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

3. Description of Service

StroomAI is a clinical decision support tool designed to assist registered dietitians and healthcare professionals in analyzing biomarker data and generating personalized nutrition recommendations. Our Service:

• Analyzes biomarker data through validated biochemical pathways
• Generates personalized nutrition recommendations based on published research
• Provides drug-nutrient interaction alerts
• Offers integration with third-party services (e.g., Instacart)
• Enables professional email templates for client communication

Important: This Service is a clinical decision support tool, not a medical device or medical advice. It does not diagnose, treat, cure, or prevent any disease. See our Disclaimer for more information.

4. User Accounts and Registration

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

5. Subscription Plans and Billing

We offer several subscription plans (Starter, Professional, Unlimited, and Enterprise) with different features and pricing. By subscribing, you agree to:

• Pay all fees associated with your selected plan
• Automatic renewal of your subscription unless canceled
• Price changes with 30 days' notice
• No refunds for partial billing periods (except as required by law)

Subscription: Subscriptions begin immediately upon signup. You may cancel at any time without long-term commitment.

Cancellation: You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of your current billing period. No refunds are provided for unused portions of paid periods.

6. Data Collection and Privacy

For complete information about how we collect, use, and protect your data, please review our Privacy Policy.

7. Intellectual Property Rights

The Service, including all content, features, functionality, software, and materials, is owned by StroomAI and protected by United States and international copyright, trademark, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your professional practice in accordance with these Terms. You may not:

• Copy, modify, or create derivative works of the Service
• Reverse engineer, decompile, or disassemble the Service
• Remove any copyright, trademark, or proprietary notices
• Use the Service for any commercial purpose beyond your professional practice
• Resell, sublicense, or redistribute the Service

8. User Responsibilities

As a healthcare professional using this Service, you are responsible for:

• All clinical decisions and patient care outcomes
• Reviewing and validating all recommendations before use
• Maintaining appropriate professional licenses and credentials
• Complying with all applicable laws and regulations
• Protecting patient confidentiality and privacy
• Using the Service in accordance with your professional standards

9. Prohibited Uses

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, offensive, or illegal content
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without permission
• Use the Service to provide medical advice directly to patients without proper review
• Misrepresent your credentials or professional status

10. Limitation of Liability

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, completeness, or reliability of information
• Uninterrupted or error-free operation

We do not warrant that the Service will meet your requirements or that any errors will be corrected. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless StroomAI, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any clinical decisions or patient care outcomes resulting from your use of the Service

13. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Extended periods of inactivity

Upon termination, your right to use the Service will immediately cease. We may delete your account and data in accordance with our Privacy Policy. You may terminate your account at any time by canceling your subscription and contacting us to delete your account.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email to registered users at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved in the state and federal courts located in Delaware. You consent to the exclusive jurisdiction and venue of such courts.

16. Contact Information

If you have any questions about these Terms, please contact us: