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Terms of Service

Last Updated: 2026-01-24

1. Introduction

Welcome to BioPrisma ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our biochemical nutrition analysis platform and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

2. Acceptance of Terms

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

3. Description of Service

CRITICAL: Service Limitations

BioPrisma is a clinical decision support tool designed for licensed healthcare professionals only. This Service:

  • Does NOT diagnose, treat, cure, or prevent disease
  • Is NOT a substitute for professional medical judgment
  • Is NOT FDA-regulated medical device
  • Provides information only - NOT medical advice

You must be a licensed healthcare professional (RD, RDN, or equivalent) to use this Service. See our Disclaimer for more information.

BioPrisma assists registered dietitians and healthcare professionals in analyzing biomarker data and generating personalized nutrition recommendations. Our Service:

  • Analyzes biomarker data through validated biochemical pathways
  • Generates personalized nutrition recommendations based on published research
  • Provides drug-nutrient interaction alerts
  • Offers integration with third-party services (e.g., Instacart)
  • Enables professional email templates for client communication

4. User Accounts and Registration

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

5. Subscription Plans and Billing

We offer several subscription plans (Starter, Professional, Unlimited, and Enterprise) with different features and pricing. By subscribing, you agree to:

  • Pay all fees associated with your selected plan
  • Automatic renewal of your subscription unless canceled
  • Price changes with 30 days' notice
  • No refunds for partial billing periods (except as required by law)

Subscription: Subscriptions begin immediately upon signup. You may cancel at any time without long-term commitment.

Cancellation: You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of your current billing period. No refunds are provided for unused portions of paid periods.

6. Privacy and HIPAA

BioPrisma protects health information in accordance with HIPAA. We do not sell or share your or your clients' health data for research or marketing. For complete information about how we collect, use, and protect your data, see our Privacy Policy.

7. Intellectual Property Rights

The Service, including all content, features, functionality, software, and materials, is owned by BioPrisma and protected by United States and international copyright, trademark, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your professional practice in accordance with these Terms. You may not:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Remove any copyright, trademark, or proprietary notices
  • Use the Service for any commercial purpose beyond your professional practice
  • Resell, sublicense, or redistribute the Service

8. User Responsibilities

CRITICAL: Your Sole Responsibility

As a healthcare professional using this Service, you are solely and exclusively responsible for:

  • ALL clinical decisions and patient care outcomes
  • ALL recommendations made to clients, regardless of source
  • Verifying and validating ALL information before use
  • Exercising independent professional judgment in ALL cases
  • Maintaining appropriate professional licenses and credentials
  • Complying with all applicable laws, regulations, and professional standards
  • Protecting patient confidentiality and privacy (including HIPAA compliance)

BioPrisma and its operators assume NO responsibility for your professional practice or clinical decisions.

9. No Medical Advice

CRITICAL: Information Only

The Service provides information and clinical decision support tools only. It does NOT provide:

  • Medical advice
  • Medical diagnosis
  • Treatment recommendations
  • Prescription guidance

All information provided by the Service must be reviewed, verified, and interpreted by a licensed healthcare professional exercising independent professional judgment. You must consider the full clinical picture, including patient history, physical examination, and other diagnostic tests, before making any clinical decisions.

10. Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Use the Service to provide medical advice directly to patients without proper review
  • Misrepresent your credentials or professional status

11. Limitation of Liability

CRITICAL LEGAL NOTICE

BioPrisma and its operators shall not be liable for any damages, claims, or losses arising from use of this platform, including but not limited to:

  • Medical malpractice claims
  • Patient harm or adverse outcomes
  • Data loss or security breaches
  • Business interruption
  • Incorrect or incomplete recommendations
  • System errors or downtime
  • Third-party service failures

User assumes ALL risk associated with use of this Service.

Maximum Liability: To the fullest extent permitted by law, our total liability for any claims arising from your use of the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100, whichever is less.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, reputation, or goodwill.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability is limited to the maximum extent permitted by law.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, completeness, or reliability of information
  • Uninterrupted or error-free operation

We do not warrant that the Service will meet your requirements or that any errors will be corrected. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

12. Indemnification

CRITICAL INDEMNIFICATION CLAUSE

You agree to indemnify, defend, and hold harmless BioPrisma, its operators, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees and costs) arising from:

  • Your use of the Service or any information provided by the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • ANY clinical decisions or patient care outcomes resulting from your use of the Service
  • ANY medical malpractice claims related to your professional practice
  • Your failure to exercise independent professional judgment
  • Your failure to verify or validate recommendations
  • Any data breach or security incident affecting data you uploaded

This indemnification obligation survives termination of your account and these Terms.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice, for any reason, including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Extended periods of inactivity

Upon termination, your right to use the Service will immediately cease. We may delete your account and data in accordance with our Privacy Policy. You may terminate your account at any time by canceling your subscription and contacting us to delete your account.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email to registered users at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

Arbitration Agreement: Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in New York, New York, in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial and to participate in class action lawsuits.

Class Action Waiver: You agree that any disputes will be resolved individually, and you will not participate in or be represented in any class action or consolidated proceeding.

17. Contact Information

If you have any questions about these Terms, please contact us:

BioPrisma
Email: info@bioprisma.io
For legal inquiries: legal@bioprisma.io

By using BioPrisma, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

You understand that BioPrisma is a clinical decision support tool, not medical advice, and you are solely responsible for all clinical decisions.

If you do not agree to these Terms, please do not use our Service.